Web-to-App Redirect
ProRequires a Pro or Builder plan
What is Web-to-App Redirect?
Web-to-App Redirect detects whether a visitor is on a mobile device and, if so, attempts to open your native iOS or Android app directly before falling back to the App Store or Google Play. Desktop visitors are sent to a standard web URL. This means one short link handles all platforms intelligently — perfect for email campaigns, QR codes, or social promotions aimed at both mobile and desktop audiences.
Requirements
Web-to-App Redirect requires a Pro or Builder plan. You need at least a Web fallback URL, and optionally an iOS App Store URL and an Android Play Store URL. Your app must support Universal Links (iOS) or App Links (Android) for in-app deep linking; without that configuration, users are sent to the store listing rather than a specific in-app screen.
Step-by-step: Configure Web-to-App Redirect
- Create a new link or open an existing one in your dashboard.
- Toggle on Web-to-App Redirect.
- Enter the Web URL — this is the fallback for desktop users and any mobile user whose device cannot be detected.
- Enter the iOS URL — your App Store link (e.g.,
https://apps.apple.com/app/id123456789) or a custom URL scheme (myapp://path) if your app is installed. - Enter the Android URL — your Google Play link or an intent URL for deep linking.
- Save the link. AWSYS.CO detects the device type from the User-Agent and redirects accordingly.
Configuration reference
| Field | Required | Notes |
|---|---|---|
| Web URL | Yes | Used for desktop and unrecognised devices |
| iOS URL | No | App Store link or custom URL scheme; falls back to Web URL if omitted |
| Android URL | No | Play Store link or intent URL; falls back to Web URL if omitted |
| Detection method | — | User-Agent string; tablets are classified as mobile |
Common questions
Will the link open the app if the app is already installed?
Only if your app has Universal Links (iOS) or App Links (Android) properly configured with your domain. AWSYS.CO passes the app URL, but the OS decides whether to open the app or the store. Without Universal Links, iOS shows a confirmation dialog before opening the custom scheme.
What happens if I only set the iOS URL but not Android?
Android visitors are redirected to the Web URL fallback. The Web URL always acts as the catch-all for any platform that doesn't have a specific URL configured.
How are tablets handled?
iPad and Android tablets are treated as mobile devices and follow the iOS or Android URL respectively. If you want tablets to see the web version instead, use the Web URL for all destinations and rely on your website's own responsive design.
Can I combine Web-to-App with geo-routing?
Yes. Geo rules are evaluated first. A visitor from a country-specific rule hits that destination; all other visitors go through the Web-to-App logic.